This course introduces learners to the theoretical foundations of food and beverage service within the hospitality industry. It explores the structure and organization of food and beverage operations, the range of service styles available, and the principles of customer care that underpin quality service delivery.
Students will examine the different types of hospitality outlets, their staffing structures, and the equipment required to support efficient operations. The course further develops an understanding of menu interpretation, cover requirements, and table-setting principles for a variety of service contexts. Emphasis is placed on the preparation and organization of service and ancillary areas, the sequence of service, and the standards of professionalism expected in guest interaction.
Learning Outcomes
By the end of this course, learners will be able to:
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Describe the various food and beverage service styles offered in the hospitality sector.
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Explain the planning requirements for the table service of a given menu.
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Discuss the preparation and organization of service and ancillary areas before, during, and after service.
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Explain the standards and principles involved in professional table service of food and beverages.
Key Learning Areas
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Overview of hospitality service outlets and their functions.
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Food and beverage service styles: plate, buffet, cafeteria, silver service, fast food.
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Menu interpretation and cover requirements for service.
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The role of service and ancillary areas (sideboard, stillroom, scullery, restaurant layout).
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Principles of customer care and professional service etiquette.
- Teacher: Martin Ochido